How Drop & Dash Helped a Chicago-Based Country Club Cut Laundry Costs by Over 50%
Running a high-end country club means ensuring a seamless, top-tier experience for members and guests. From dining services to event spaces, every detail matters—including the quality and cleanliness of linens and garments. However, many country clubs struggle with the high costs and rigid service agreements associated with traditional rental linen companies.
This was exactly the challenge faced by one Chicago-based country club. Their existing linen provider had them locked into a costly contract with hidden fees, service minimums, and inflexible turnaround times. Seeking a better solution, the club partnered with Drop & Dash to explore a customer-owned goods model.
The result? Significant cost savings, improved cleanliness, and greater flexibility—all while maintaining the high standards their members expect.
The Challenge: High Costs and Limited Flexibility
Like many country clubs, this client relied on a rental linen company for its tablecloths, napkins, and other fabric needs. While rental linen services promise convenience, they come with several downsides:
- Hidden fees and high costs – The country club was spending approximately $36,400 per year (about $700 per week) on rental linens, including fees for shelf life, minimum orders, and service charges.
- Inflexible turnaround times – The rental service operated on a rigid schedule that did not align with the club’s seasonal events and peak periods.
- Quality concerns – Despite the high cost, the club’s linens were not consistently meeting cleanliness and presentation standards.
Recognizing these challenges, the club sought a laundry service that could provide greater transparency, cost control, and flexibility—without compromising quality.
The Drop & Dash Solution
By transitioning to Drop & Dash’s on-demand laundry service, the country club adopted a customer-owned goods model. Instead of renting linens from a third party, the club purchased its own tablecloths and napkins and began working with Drop & Dash, trusting our expertise in professional laundering..
This approach provided several key advantages:
- Transparent Pricing: Drop & Dash offers straightforward, per-pound pricing with no hidden fees or extra service charges.
- On-Demand Service: The club could request laundry pickups based on its event schedule, ensuring linens were always ready when needed.
- Improved Quality: Without relying on bulk processing from a rental company, the club enjoyed cleaner, better-maintained linens.
Cost Breakdown: Rental vs. Drop & Dash
A side-by-side comparison of costs showed just how much the club could save by switching to Drop & Dash:
- Rental Linen Company: $36,400 annually (~$700 per week)
- Drop & Dash Service: $10,400 annually (~$200 per week) + one-time purchase of linens ($3,272)
Even after factoring in the cost of purchasing linens, the club stood to save approximately $26,000 per year.
The Results: Lower Costs, Higher Flexibility
By switching to Drop & Dash Laundry, this Chicago-based country club achieved:
- Savings of approximately $2,100 per month
- A flexible, on-demand laundry service tailored to their needs
- Better control over linen quality and cleanliness
- Elimination of hidden fees and service charges
This shift not only reduced operational costs but also enhanced the member experience by ensuring fresh, high-quality linens for dining and events.
The Bottom Line
For country clubs and hospitality businesses, the traditional rental linen model is no longer the only option. Drop & Dash’s on-demand laundry service provides a cost-effective, transparent, and flexible alternative, helping businesses cut expenses while maintaining impeccable cleanliness and service standards.
Want to see how Drop & Dash Laundry can help your business save time and money? Contact us today to learn more about our on-demand commercial laundry solutions!